FAQ

What are the requirements for your stay at Hotel Casa?

You are maximum 23 years old by the time you register, you have a valid proof of enrollment from an Amsterdam university, HBO or MBO institution and are doing a full-time degree programme. And of course, you are ready to actively be part of the Casa student community!

 

What is the maximum duration of my stay at Hotel Casa?

After you have accepted your room offer, you will receive your short stay contract for singing. Your stay at Hotel Casa will be until the 31st of May. The total duration of your stay can never exceed the 16 months. Please see the example below:  

  • In case you check-in on October 1st, your stay will end at the 31st of May and repeat itself one more time (8 months) from October onwards. 
  • In case you check-in on February 1st, you will have 16 remaining months. You will  have to move-out between the 31st of May and 1st of October. Your official check-out day is on the 31st of January, 2 calendar years after. 
Is there a waiting list?

Yes there is. The expected waiting time is approximately 2 years. 

What does it cost?

We will tell you. Take a quick look below.

Regular room            € 525

Midweek room          € 400
Registration fee         € 30 

What is the notice period?

At Casa, we are quite flexible. There is only a 1-month notice period (counting from the last day of the month). For example: when canceling your contract at Casa on the 29th of January, you’ll only have to pay one more month (February), but if you cancel on the 1st of February, you will have to pay the full amount for February and March. If you leave Casa for e.g. an internship abroad, unfortunately you will not be able to return. You can register again on the waiting list, if you have not yet lived at Casa for the maximum of 2 years.

What is the best time to register?

Register as soon as you know you’ll be studying in Amsterdam, as we do have an average of a 2 year waiting period. So if you want to come stay at Casa immediately when you start school, we recommend registering long before obtaining your high school diploma. Do keep in mind that you will be allowed to stay at Casa for a maximum of 2 years, starting from the day you arrive.

Am I allowed to register for a room if I am under 18?

As long as you are 18 or older when signing your short stay contract, you are of course allowed to register before that age.

Do I have priority if I have a longer commute? Are there any priority rules for commuters?

Unfortunately, no. Our policy is based on ‘first come, first served’. The sooner you register, the better.

Are we allowed to share one room between two people?

We know: our beds are big enough for two. Nevertheless, it is not permitted to share a room with two or more people. Obviously, guests are more than welcome to stay the night.

Can I register my address in the city of Amsterdam?

For sure! In fact, if you don’t, you will risk having to pay tourist tax. Register on time via the official city hall website.

Do I qualify for housing benefits?

Unfortunately not. A requirement for housing allowance is having a private kitchen. At Casa we prefer dining together, and therefore do not offer any rooms with a private kitchen.

Can I store my bike at Casa?

Casa has a locked area in the parking garage where your bike will always be safe and dry. You are also free to park it across the street at your own risk.

Can I receive mail?

Our beloved Front Office handles all your mail and/or packages. Near the student entrance, you’ll find a mailbox that you’ll be sharing with the students from your floor. Present your ID at the Front Office to pick up any packages that have arrived for you.

What will happen if my payment fails?

Make sure to contact your bank. It might be an authorisation problem, or you might have reached a certain limit. If any problems come up after that, send us an e-mail (students@hotelcasa.nl). 

What happens if something in my room is damaged or needs to be replaced?

If anything is broken, you can use our Flexkeeping App to let us know. Explain your problem and our team will come and fix it.

Am I allowed to smoke in my room?

No can do. Smoking is not only bad for your health, it is also a nuisance to your neighbours. Every room is fitted with a fire alarm. If we do see that anyone has been smoking in your room, a fine will be charged.

Do I have Wi-Fi in my room?

Wi-Fi is a primary necessity for a student to survive. It’s free and no password is needed.

What payment methods do you accept?

We accept payments through iDeal, SofortBank, MasterCard, Maestro, Visa, American Express and bank transfer.

Am I allowed to use the hotel facilities?

You are more than welcome to use our public areas. Your room key also gives you a nice 20% discount at EAST.

Are there any special events or activities for students?

The Community Builders regularly plan events for and by students. This could be laid-back drinks or a workshop where you can discover a new hobby! Students staying at Casa also organize a party every month in the student lounge. If you have any event ideas, feel free to share it with the Community Builders.

What opportunities does Casa offer young entrepreneurs?

Show us your talent and we’ll find a way to support you! You can always contact the Casa Community Builder. 

Are there any jobs or internships at Casa?

For sure, we often have internships and job openings at Casa. Have a look at our job page to find out if there are any job openings or internships that you’d be interested in!

Am I allowed to stay at Casa if I have an internship in Amsterdam?

Yes, you are more than welcome. If you already stay at Casa and you want to go abroad for an internship, you will have to register for the waiting list again when you return.