Hotel Casa is situated in Amsterdam-Oost, in close proximity to the city center, which starts approximately 1.5 kilometers from the hotel. You can easily reach the city center within 10 minutes by either bike or public transportation.

Hotel Casa is located in vibrant Amsterdam East, easily accessible by car, taxi, or public transport. The neighbourhood is packed with city parks, shopping spots, and great horeca—from bakeries to specialty coffee bars. Reaching the city center takes about 15 minutes by bike or public transport, where you’ll find even more dining, shopping, and must-see museums. Get inspired by CASA’s blog or ask the front desk for insider tips and hidden gems.

Yes! CASA has good experience with Travel Electric. The reception will be happy to help you book a taxi during your stay.

Hotel Casa is conveniently accessible by taxi, car, public transportation, or bicycle. Check the transportation options on the CASA location page.

Metro and bus tickets are available at CASA's reception. Train tickets are unavailable on-site; however, you can easily obtain train tickets at your departure station.

Your room is available from 3:00 PM. Depending on availability, early check-in may be possible if you arrive earlier. In the meantime, luggage can be safely stored at CASA's reception.

Check-out is at 11:00 AM. Need a bit more time? You can extend your stay until 2:00 PM for €10 per hour, subject to availability. Contact the front office on the morning of your departure by dialing '9' from your room or ask the CASA front office team at reception.

Standard check-out is at 11:00. A late check-out is possible until 2:00 PM for €10 per hour, based on availability. Please contact reception no later than the morning of your departure for this request.

Late check-out is subject to room availability.

While online check-in is not obligatory, it is suggested for a much faster experience. It is quick and easy. You also have the option to complete online check-in upon your arrival at the hotel in the lobby.

Absolutely! We offer a secure luggage storage area and are happy to keep an eye on your belongings. Please note that when you leave your luggage with us, it is at your own risk. We cannot accept responsibility for any theft or damage.

Hotel Casa offers an underground private parking garage with a rate of €4.50 per hour and a maximum charge of €30.00 per 24 hours. The garage (maximum height 2.10 m) has 94 standard parking spaces, including one for disabled guests. Additionally, there are 4 electric vehicle charging stations — please bring your charging card to use these.

You can reserve your parking spot in advance via this link.

Hotel Casa offers two room categories: standard and premium. Fancy a little extra comfort before your stay? Email reservations@hotelcasa.nl to request an upgrade, or ask the front desk upon arrival if any premium rooms are available. The standard upgrade fee is €25 per night.

If you booked directly with Hotel Casa, you may cancel your reservation within 24 hours of booking. After that, your ability to cancel depends on the rate you selected:

• Non-Refundable Rate: This rate cannot be canceled without a charge after the first 24 hours.

• Flexible Rate: You can cancel or modify your reservation 24 hours before the official check-in time (3:00 PM). Use the link in your confirmation email or contact  reservations@hotelcasa.nl.

If you booked through another platform, please check their cancellation policy directly.

Booking is easy via the “BOOK” button on the homepage or room page. Questions? Email us at reservations@hotelcasa.nl.

Hotel Casa offers two room categories: Standard and Premium. Premium rooms offer added comfort, such as bathrobes and slippers, and the best views from the building.

For one or two guests, choose between a Double room (one double bed) or a Twin room (two single beds). For three guests, there's the Triple Room, offered as a Standard or Premium room.

Hotel Casa also has one Apartment, available from June through September, suitable for up to four guests.

Hotel Casa offers two rate types:

1. Non-Refundable Rate – This is the lowest price, but the reservation becomes non-refundable 24 hours after booking. It cannot be changed or canceled without a fee.

2. Flexible Rate – This option offers more freedom. It allows cancellation or modification up to 24 hours before the official check-in time (15:00). Changes can be made via the link in your confirmation email or by contacting reservations@hotelcasa.nl.

Booking directly through Hotel Casa is always the best deal. Don’t forget to check out our current special offers!

The maximum number of guests per room at CASA is three. For groups of four (or more), it is recommended that separate rooms be booked. To check the availability of connecting rooms on your preferred date, please get in touch with CASA’s reservations team at reservations@hotelcasa.nl.

Everyone is welcome! However, guests under 18 need parental/guardian consent via email and a copy of a passport to complete the reservation.

It’s important to note that pets are not permitted at Hotel Casa. This prohibition extends to all hotel areas, including restaurant EAST, rooftop GAPP, and the hotel rooms. Please be aware that a €100 fine will be imposed for policy violations.

Taking photos for personal use is welcome, and CASA loves it if you tag Hotel Casa, Restaurant EAST, or Rooftop GAPP on social media! When creating content, please respect the privacy of other guests. For commercial photography, a request must be submitted via marketing@hotelcasa.nl. Rooftop GAPP is a great spot for professional shoots, and buy-out packages are available.

Hotel Casa prioritizes sustainability by providing a housekeeping on request service. There is no standard daily cleaning, except on the fourth day of each stay. If you wish to have your room cleaned earlier, kindly make your request by scanning the QR code found on the door hanger displayed in your room. Same-day cleaning requests are accepted until noon. For any questions, please visit reception or dial nine on the phone in your room.

Read more about the housekeeping on request service on CASA's Social Responsibility page.

CASA loves to explore Amsterdam by bike. Bike rentals are €18.50 per day or €11 for 3 hours, subject to availability. Book at reception or online by filling out this link. Availability will be confirmed via email to finalize your reservation. Enjoy your city exploration!

Hotel Casa offers 14 flexible meeting spaces for brainstorming, training, workshops, and small or big (multi-day) events. Learn more on the meeting page.

Hotel Casa is a smoke-free environment. Smoke detectors are installed in all rooms, and fines will be imposed for violations of our no-smoking policy. Fortunately, there are designated outdoor smoking areas in front of the hotel.

Yes, there is a laundry and ironing room located next to the lobby. Washing costs €3.60, and drying is €3.10 per load. A laundry pod is included with each wash and can be collected at the reception. Ironing boards and irons are available in the same room next to the lobby and can be used free of charge.

Hotel Casa doesn’t have its own gym. If you want more information on the nearest gyms or yoga studios that meet your needs, the hotel reception will be happy to help you.

Regrettably, due to fire safety regulations, the hotel is unable to provide additional beds in the rooms. If you plan to stay with three people in a room, booking one of the triple rooms is recommended.

Because the Netherlands does not experience long periods of extreme heat, many buildings choose not to install environmentally polluting air conditioners. This also applies to Hotel Casa, so her rooms do not have air conditioning.

The hotel building has an automatic climate control system that maintains the overall temperature and air quality. This system allows the temperature in the hotel room to be adjusted by about 2 degrees.

The temperature controller has two settings: one for heating and one for cooling. To cool the room, slide the controller to the snowflake icon and turn the knob to blue. If you want to heat the room slightly, slide the controller to the heat waves icon and turn the knob to red.

Is the room still too hot or too cold? Then, request an extra mobile fan or a heater at reception.

Each room is equipped with a hair dryer, kettle, coffee machine, wardrobe, TV desk, safe, and mini-bar that you can fill yourself. Naturally, there is fine bed linen, towels, and toiletry articles for your stay.

Yes, for children up to about 3 years old. Request a cot when booking.

If you’d like to enjoy the breakfast buffet, you have the option to pre-book it before your stay. However, if you haven’t decided yet, you can stop at reception or approach our breakfast host during your stay, and they’ll be happy to assist you.

The buffet is €17.50 per person per day, with a discounted rate of €8.75 for children under 7 years old.

Enjoy the buffet or choose from Restaurant EAST's delicious à la carte menu.

Weekdays: 7:00–10:00 AM
Weekends: 7:00–11:00 AM

Restaurant EAST is located on the ground floor of Hotel Casa and is a relaxed all-day spot for specialty coffee, brunch, lunch, dinner, and drinks. The menu features fresh seasonal dishes, perfect for a casual bite or a full meal.

Opening hours:
Monday to Sunday: 08:00 – 23:00
The kitchen closes at 21:30

GAPP is Hotel Casa’s rooftop garden bar on the 8th floor, offering stunning views over Amsterdam. It’s the perfect place to relax with a craft beer or a fresh cocktail, accompanied by proper Amsterdam-style bar snacks. GAPP opens during the summer season and only when weather conditions allow.

Opening hours:
Monday to Sunday: 12:00 – 23:00

Please note: Opening is weather-dependent. Ask the front desk for the latest update or follow GAPP on Instagram.

The generous breakfast buffet includes fresh croissants, (scrambled) eggs, bacon, pastries, pancakes, yogurt, granola, and fresh fruit. Vegan and vegetarian options are available. If you have allergies or dietary restrictions, please inform a CASA breakfast staff member.

Of course! Please inform the staff at the restaurant, rooftop terrace, or during breakfast about any allergies or dietary requirements. Restaurant EAST offers a variety of options, including vegetarian, vegan, and gluten-free dishes. The team will do their best to accommodate specific needs as much as possible.

Yes! Hotel Casa offers a self-service shop in collaboration with Wundermart, available 24/7.

Here you'll find quick snacks like ice cream, chips, cookies, candy, as well as wines, beers, soft drinks, and water.

Oops, forgot something? The shop also offers essentials like phone chargers, toothbrushes, and more.

Products can be paid for directly at the self-checkout system, but please note that cash payments are not accepted.

We accept all internationally recognized credit cards. Additionally, you can make payments using a debit card or a cash card at the hotel. Please note that for security reasons, we do not accept cash payments.

Did you make a reservation directly through Hotel Casa? If so, you will receive an invoice upon checking out of the hotel. If you haven’t received an invoice, please email reservations@hotelcasa.nl with your reservation details, and they will assist you further.

If you made a reservation through another organization, kindly request your invoice from them.

If you stay in a hotel in Amsterdam and are not a city resident, you are required to pay a tourist tax. Currently, this tax is 12.5% of the room rate per night. Depending on the booking platform you use, this tax may be included in your reservation cost or needs to be paid separately at the reception upon check-in.

Credit card details are needed to guarantee your booking. In most cases, your card will be charged one day before your reservation, unless you have already made payment during the booking process.

Hotel Casa is wheelchair-friendly. There are elevators to all floors, and the meeting rooms are accessible for guests in wheelchairs. Feel free to reach out if you want to discuss specific requirements.

Hotel Casa's parking garage has charging stations available for electric vehicles. Charging is subject to availability.

It’s important to note that pets are not permitted at Hotel Casa. This prohibition extends to all hotel areas, including restaurant EAST, rooftop GAPP, and the hotel rooms. Please be aware that a €100 fine will be imposed for policy violations.

Taking photos for personal use is welcome, and CASA loves it if you tag Hotel Casa, Restaurant EAST, or Rooftop GAPP on social media! When creating content, please respect the privacy of other guests. For commercial photography, a request must be submitted via marketing@hotelcasa.nl. Rooftop GAPP is a great spot for professional shoots, and buy-out packages are available.

During summer (June 11 to September 24), join rooftop yoga every Wednesday from 08:30 to 09:30 at GAPP (€8.50 via Eventbrite).

Every Thursday, raise a glass during Little Friday at Restaurant EAST with a weekly €5 specialty cocktail. And don't forget to check CASA's event calendar for art workshops, talks, and more.

Got ideas? Don’t hesitate to email at marketing@hotelcasa.nl.

Hotel Casa offers an underground private parking garage with a rate of €4.50 per hour and a maximum charge of €30.00 per 24 hours. The garage (maximum height 2.10 m) has 94 standard parking spaces, including one for disabled guests. Additionally, there are 4 electric vehicle charging stations — please bring your charging card to use these.

You can reserve your parking spot in advance via this link.

Hotel Casa shares stories, tips, and local recommendations highlighting themes like LGBTQIA+ identity, accessibility, and inclusive spaces in Amsterdam. Explore the blog posts to learn more about how Casa celebrates diversity in and outside the hotel.

Read all related blog posts here:

• Exploring LGBTQIA+ Identity & History

• Wheelchair-Friendly Activities in Amsterdam

• A Queer Café Tour Through Amsterdam

Inclusivity and diversity are core values at Hotel Casa. The hotel proudly displays the Progress Pride Flag with window stickers and pavement tiles year-round at the entrance as a visible sign of support. A curated book station in the lobby invites guests to engage with topics like feminism, identity, gender, race, and religion. To ensure a truly welcoming experience, Hotel Casa also works with mystery guests from diverse backgrounds — evaluating aspects such as wheelchair accessibility, guest safety, and the freedom to be yourself.

If you have suggestions, ideas, or a personal experience you’d like to share. Hotel Casa would love to hear from you. Feel free to email marketing@hotelcasa.nl.