Your room will be ready starting from 3:00 PM. If you arrive at Hotel Casa earlier, we’ll explore the option of an early check-in based on room availability. Of course, you can also store your luggage with us until it’s time to check in.

You can check-in at any time in Hotel Casa. Our staff is here to help and assist you 24/7. 

Absolutely! We offer a secure luggage storage area and are happy to keep an eye on your belongings. Please note that when you leave your luggage with us, it is at your own risk. We cannot accept responsibility for any theft or damage.

While online check-in is not obligatory, we suggest it for a much faster check-in experience. You also have the option to complete online check-in upon your arrival at the hotel.

Our standard check-out time is 11:00h. You can extend your stay until 13:00h for €10 per hour, subject to availability. Please request late check-out at the reception on the morning of your departure.

If you’d like to stay in your room beyond the standard check-out time, you can extend your stay until 13:00h for an additional fee of €10 per hour. To request a late check-out, please contact our reception desk on the morning of your departure at the latest. Please be aware that late check-out is subject to room availability.

That’s really easy. Scroll up this page and click ‘BOOK’ at the top right-hand corner. Easy peasy! Just follow the instructions. Any more questions? E-mail us at reservations@hotelcasa.nl

If you booked directly through Hotel Casa, you can cancel within 24 hours of making the reservation. After 24 hours, the ability to cancel depends on your rate type.

• If you have a “NONREF” rate, it cannot be canceled without a charge after 24 hours.

• If you have a “BAR” rate, you can cancel or change your reservation up to 24 hours before the official check-in time (which is 3:00 PM). You can do this via the link in your confirmation email or by contacting us at reservations@hotelcasa.nl.

If you didn’t book directly through Hotel Casa, please check the cancellation policy of the organization where you made your booking.

Hotel Casa prioritizes sustainabiliy by providing an on request housekeeping service. There is no standard daily cleaning, except on the fourth day of each stay. If you wish to have your room cleaned, kindly make your request by scanning the QR code found on the paper or door hanger displayed in your room. Same-day cleaning requests are accepted until 12:00 at noon. For any questions, please visit reception or dial 9 on the phone in your room.

Read more about the on request housekeeping service on CASA’s Social Responsibility page.

Thank you for supporting CASA’s sustainable mission!

We have two different types of reservations:

• Flexible rate: this means you can cancel or change your reservation up to 24 hours before your official check-in time.

• Non-flexible rate: this reservation can only be made with a credit card. This way, the total amount is deducted from your credit card at the moment of reservation. You can request a date change up to 7 days before their original check-in date. Please note that if the new dates are more expensive, you will be required to pay the difference.

Our maximum occupancy is 3 persons for a triple room. If you have a 4-person reservation, you can book two separate rooms. If they are available, we can also arrange for two adjoining rooms with a connecting door. Please reach out to our reservations department at reservations@hotelcasa.nl to explore this option.

We share your affection for animals, but it’s important to note that pets are not permitted at Hotel Casa. This prohibition extends to all hotel areas, including the restaurant and guest rooms. Please be aware that a €100 fine will be imposed for any violations of this policy.

Yes, we offer cots for children up to approximately 3 years old. If you need a cot, kindly inform us during the reservation process.

Regrettably, we are unable to provide additional beds in our rooms due to fire safety regulations. If you plan to stay with three people in a room, we recommend booking one of our triple rooms.

Because the Netherlands does not experience long periods of extreme heat, many buildings choose not to install environmentally polluting air conditioners. This also applies to Hotel Casa. Therefore, Hotel Casa’s rooms do not have air conditioning.

The hotel building is equipped with an automatic climate control system that maintains the overall temperature and air quality. Through this system, the temperature in the hotel room can be adjusted by about 2 degrees.

The temperature controller has 2 settings; one for heating and one for cooling. Slide the controller to the snowflake icon and turn the knob to blue to cool the room. Do you want to heat the room slightly? Then slide the controller to the heat waves icon and turn the knob to red.

Is it still really too hot or too cold in the room? Then fortunately we always have a number of mobile fans and heaters available. To do this, call our colleagues at reception by dialling ‘9’ from the landline in the room. They will be happy to bring these to you!

Each room is equipped with a:

• hair-dryer
• kettle
• coffee machine
• wardrobe
• TV
• desk
• safe
• mini-bar that you can fill yourself

Naturally, we supply fine bedlinen, towels and toiletry articles for use during your stay.

You can request breakfast at any time you want. Our colleagues at reception are glad to help. Breakfast costs €16.50 per person per day, and €8.25 for children up to and including 7 years.

You can use the breakfast from Monday to Friday between 07:00 and 10:00 hours, and in the weekend between 07:00 and 11:00 hours.

Kick-start your day with an energizing breakfast! We offer eggs, bacon, delicious pastries and pancakes. Are you looking for a lighter and healthier option? No worries, we also have yogurt with muesli and fresh fruits. We assure for something to everyone’s liking, simply follow the smell of freshly baked croissants and bread to the buffet.